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Samsung is a major player in world communications, consumer electronics and information technology. Around the world, the Samsung name is associated with innovation, quality, reliability and value.

Support for telephone systems has stopped from the manufacturer however PRP are here to continue to support you and your system.

Samsung’s commitment to research and product development ensures Samsung’s reputation as a provider of the worlds most intelligent telecommunications products will continue.

Communication is the driving force behind any organisation and telecommunications infrastructure is the key asset in providing resilient and effective connections to the outside world. And as technology advances, so does the ability to provide greater benefits to organisations.

The DCS408 from Samsung has been designed to make communications as simple as possible for even the smallest of offices, delivering the advanced features and functionality of a large telephony system at a fraction of the cost. Up to 12 ports are available on the DCS408 (4 x lines and 8 x extension ports), with ISDN connectivity for faster, smoother access to on-line services such as email and the Internet and features such as Caller ID display (CLI) and direct dialling (DDI) to an individual extension. Operator and group working can also ensure all calls are handlled efficiently within your organisation.

In addition, trunk to trunk transfer and call diverts all calls to be seamlessly forwarded to external destinations such as a mobile phone, domestic number or even another office.

The DCS408 is available with a wide range of stylish and practical handsets from simple analogue and stand-alone DECT phones to fully featured digital keyphones with LCD display and programmable functions to meet the individual needs of each user.

Display keyphones offer either 7, 14, 21 or 38 programmable, fast dial keys with tri – coloured LED lights to indicate system use plus an interactive LCD display to help users get the most from the system.

Non-display phones provide a cost-effective solution for staff who do not require CLI or DDI information yet retain the call handling functionality offered by the DCS408, ensuring everyone has their own point of contact and individual extension.

For a cost effective investment
The DCS408 is a flexible, modular system that keeps cost downs, as you only need to purchase the solution that your organisation needs. Additional handsets or devices can then be easily added, so as your needs grow so can the DCS408.

In addition, Least Cost Routing (LCR) allows you to control ongoing call costs by automatically selecting the cheapest courier for each outbound call from your selected list of suppliers.

The Samsung iDCS 100 business telephone system is as easy to use as it is efficient. Samsung’s single cabinet design is configured as a basic Key System Unit, and you can add either one of two expansion cabinets as your business needs require. Available in standard and IP-enabled, configurations, the iDCS 100’s cutting edge networking capabilities Link remote Locations into the main site as a part of an integrated system. Best of all, the iDCS 100 protects your initial investment by allowing you to reuse existing Samsung equipment and phones as your business grows.

Fully featured with capabilities typically found in Large business systems, the iDCS 100 can support Voice over Internet Protocol (VoIP) trunking, Primary Rate Interface (PRI), Caller ID, Tenant Services, and so much more. The Samsung SVMi voice processing platform adds advanced voicemail and Auto Attendant capabilities. Add the iDCS mobility solution to free employees from their desks or take advantage of the many OfficeServ Applications, such as E-Mail Gateway that keeps in touch from wherever you can receive email.

Simply put the Samsung iDCS 100 offers power and control without sacrificing the freedom and flexibility your company requires. So powerful, it’s unlike any telephone system you have ever used before.

Communication is the driving force behind any organization and your telecommunications infrastructure is the key asset in providing resilient and effective connections to the outside world.
OfficeServ 100 has been designed specifically to provide the power to handle any task, creating a tailor-made solution that utilizes the latest Protocol (IP) applications hand in hand with the intelligence of more traditional telecoms technology.
With a comprehensive range of features and functionality, the Samsung OfficeServ offers an effective, affordable solution for any organization.
Communication now means much more than making and taking calls. It is now possible to access and share voice, fax, video and data through solutions that create a synergy between voice and data networks to open up a host of business opportunities.
Flexibility is a key feature of the OfficeServ range, offering you the benefit of a bespoke solution to meet the individual needs of small and medium-sized businesses and organisations. Incorporating IP and enhanced Networking technology, the OfficeServ 100 can support up to 112 users per node, with the ability to intelligently link systems across multiple sites with SPnet.
In addition, a range of ergonomic handsets are available for the OfficeServ 100 to provide for each user ‘s precise needs.

The Samsung Voicemail family (SVM) is a powerful messaging solution that delivers benefits to any working environment and becomes an investment, not a cost. The Samsung Voicemail family consists of 4 members, the SVM400, SVMi2, SVMi4 and the SVMi8. Providing 2 to 8 ports of voicemail for the range of Samsung Communication systems.Personalised Voicemail
Samsung Voicemail offers advanced call facilities ensuring fast adoption by your employees for communication with customer and each other. Users can record their own personal greetings, forward messages to other colleagues and even record conversations, ideal for more personal reminders and training purposes.

We understand that systems need to be user friendly in order for clients to reap the benefits of their telephone system, which is why Samsung Voicemail receive navigation tips with both voice instructions and screen prompts.

The SVM can then alert users to new messages via a message waiting lamp or the LCD screen of their digital keyphone with the user able to identify the date and time each message has been recorded.

The SVM can then alert users to new messages via a message waiting lamp or the LCD screen of their digital keyphone with the user able to identify the date and time each message has been recorded.

Auto Attendant – your 24 Hour Receptionist
With the SVM you can be sure that incoming calls are never kept waiting to be answered. The Auto Attendant can answer multiple calls simultaneously, even giving each call an individual greeting. Auto Attendant can in effect create a simple contact centre structure within your organisation, allowing you to route calls for individual extensions or departments as the caller makes their selection.

External callers are prompted by the Auto Attendant to dial for direct connection to the correct person without the need for the receptionist to handle the call. However if no extension number is dialled within the specified time, the call will be automatically connected to the receptionist or another specified extension.

The SVM Auto Attendant can also be customised for up to 4 time periods to truly reflect the individual nature of your working patterns e.g. daytime, evening, weekends and holiday periods.

Be out of the office – but not out of reach
For busy people who are regularly away from their desk – either somewhere else on site or out of the office the SVM can keep them in contact wherever they are. Calls can be programmed to transfer directly to an alternative destination such as a different extension in the system or to another office, home or mobile number so you’re always in touch.

Samsung Voicemail Overview
The Samsung SVM provides a cost effective call processing solution for busy working environments 24 hours a day, 7 days a week. Easy to use and manage, the SVM can help your business reduce the number of missed or dropped calls, increase efficiency and improve the levels of customer service you provide.

Administrator reports also allow you to view how effectively your investment is being utilised. For example SVM can report how many messages each user has taken, or how many times an individual Auto Attendant option is chosen. The SVMi8 solution offers all the facilities of the other SVM family members plus a number of additional benefits.

The Samsung Voicemail family (SVM) is a powerful messaging solution that delivers benefits to any working environment and becomes an investment, not a cost. The Samsung Voicemail family consists of 4 members, the SVM400, SVMi2, SVMi4 and the SVMi8. Providing 2 to 8 ports of voicemail for the range of Samsung Communication systems.Personalised Voicemail
Samsung Voicemail offers advanced call facilities ensuring fast adoption by your employees for communication with customer and each other. Users can record their own personal greetings, forward messages to other colleagues and even record conversations, ideal for more personal reminders and training purposes.

We understand that systems need to be user friendly in order for clients to reap the benefits of their telephone system, which is why Samsung Voicemail receive navigation tips with both voice instructions and screen prompts.

The SVM can then alert users to new messages via a message waiting lamp or the LCD screen of their digital keyphone with the user able to identify the date and time each message has been recorded.

The SVM can then alert users to new messages via a message waiting lamp or the LCD screen of their digital keyphone with the user able to identify the date and time each message has been recorded.

Auto Attendant – your 24 Hour Receptionist
With the SVM you can be sure that incoming calls are never kept waiting to be answered. The Auto Attendant can answer multiple calls simultaneously, even giving each call an individual greeting. Auto Attendant can in effect create a simple contact centre structure within your organisation, allowing you to route calls for individual extensions or departments as the caller makes their selection.

External callers are prompted by the Auto Attendant to dial for direct connection to the correct person without the need for the receptionist to handle the call. However if no extension number is dialled within the specified time, the call will be automatically connected to the receptionist or another specified extension.

The SVM Auto Attendant can also be customised for up to 4 time periods to truly reflect the individual nature of your working patterns e.g. daytime, evening, weekends and holiday periods.

Be out of the office – but not out of reach
For busy people who are regularly away from their desk – either somewhere else on site or out of the office the SVM can keep them in contact wherever they are. Calls can be programmed to transfer directly to an alternative destination such as a different extension in the system or to another office, home or mobile number so you’re always in touch.

Samsung Voicemail Overview
The Samsung SVM provides a cost effective call processing solution for busy working environments 24 hours a day, 7 days a week. Easy to use and manage, the SVM can help your business reduce the number of missed or dropped calls, increase efficiency and improve the levels of customer service you provide.

Administrator reports also allow you to view how effectively your investment is being utilised. For example SVM can report how many messages each user has taken, or how many times an individual Auto Attendant option is chosen. The SVMi8 solution offers all the facilities of the other SVM family members plus a number of additional benefits.